Shipment&Payment

  • We proudly ship worldwide

                                                    
The standard processing time is 3-6 working days, Monday to Friday from 10 am to 4 pm Eastern Standard Time. We do not deal with weekends or holidays. Processing time is not included in the delivery time. Please plan accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 48 hours before you need it! It's always best to give yourself at least a 3 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
We ship from China by DHL, UPS, TNT, ets. it usually took 3-6 day to arrive.
Please Noticed:
One day of the week will not process the order - US Saturday.
The shipping company was closed on Sunday. Please choose the correct shipping method after Friday. Processing and shipping time may be extended during sales and holidays. You cannot apply or change the discount after you purchase. Multiple discounts cannot be applied to an order.
The order will be lost or unclear within 5 business days after the phone number is placed. For a longer period of time, the order will be booked and the funds will be returned accordingly. Therefore, be sure to leave the correct shipping address and phone number when placing your order.
Here's all you need to know about our exchange policies:
We take your happiness and satisfaction seriously.
If you are not satisfied with your recent purchase, we will try our best to put your smile back on your face.
Maybe you don't like it, maybe it's not the right color, maybe you're thinking about another texture. We understand that something has happened. Yes, we sometimes make mistakes. If we send you the wrong hair length or texture, we will exchange it at our cost.
Click here for a Detailed Explanation of Our Exchange Policy. 
Payment: 
We usually accept paypal and credit card(Master Card, Visa), we also working on the Apple Pay too.
If your card is rejected or cannot be completed, please contact our customer service: vbenahair@gmail.com
Here's how to quickly view an order:
Select the hair you want and send us all the details about your order via our customer service email, such as hair type, length, package you want, price and details of your address: vbenahair@gmail.com
Then pay us this payment method: , when you pay, please send us a screenshot or your paypal account to our customer service. When we receive payment, we will again confirm all the details to you and arrange the delivery within 24 hours.
If you have any questions, please feel free to contact us! I have been waiting for you.